Emergency Maintenance

If you have a maintenance emergency, please call the contractor on call.

What is a maintenance emergency, appropriate for calling the contractor on call, at 540-505-0250, 24/7?

• No heat and it is cold
• Active sewage backup into the house
• Unstoppable water leak or flooding
• Gas leak (Call the gas company first)
• Fire (Call 911 First)
• Door or window broken out and you are not reasonably able to secure, (call police first if a crime)
• Dangerous Electrical Situation

All other requests should be put in through your portal so they can be assigned and tracked. Requests are reviewed on business days. Please allow a reasonable amount of time for your request to be approved, assigned and scheduled.